Shipping policy
Last Updated: August 2, 2026
Thank you for shopping with William Raleigh. Every order is important to me, and I strive to process and ship purchases as quickly and carefully as possible.
Order Processing
Orders are typically processed within 2–5 business days after payment has been received and verified. Orders are not processed or shipped on weekends or U.S. federal holidays.
During periods of high demand, new music releases, promotions, or holidays, processing times may be longer. If a significant delay occurs, I will make every effort to notify you.
Shipping Rates
Shipping costs are calculated at checkout based on your order, shipping destination, and selected shipping method.
Any available free shipping promotions will be clearly displayed on the website at the time of purchase.
Delivery Estimates
Estimated delivery times begin after your order has been processed.
Typical delivery times are:
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United States: 3–7 business days
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International: 7–21 business days (where available)
Delivery times are estimates only and are not guaranteed. Shipping carriers may experience delays beyond my control.
Tracking Information
When available, you'll receive a shipping confirmation email containing tracking information once your order has been shipped.
Please allow up to 24 hours for tracking information to become active.
Digital Products
Digital products, including music downloads or other digital content, are delivered electronically and are not subject to shipping charges.
Access instructions will be provided after your purchase is completed.
International Orders
If international shipping is available, customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country. These fees are not included in the purchase price or shipping cost.
Incorrect Shipping Addresses
Please verify your shipping address before placing your order.
I am not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided during checkout.
If you notice an error, contact me as soon as possible. While I'll do my best to update your order before it ships, I cannot guarantee changes once processing has begun.
Lost, Stolen, or Damaged Packages
Once a package has been handed to the shipping carrier, responsibility for delivery transfers to the carrier.
If your package is lost, damaged, or appears to have been stolen after shipment, please contact the shipping carrier first. You are also welcome to contact me, and I'll gladly assist in resolving the issue whenever possible.
Multiple Shipments
Some orders may ship in separate packages depending on product availability or order size. If this happens, you'll receive tracking information for each shipment when available.
Questions
If you have any questions about your order or this Shipping Policy, please contact me:
William Raleigh
Email: support@williamraleigh.com
Phone: +1 (864) 707-6446